Privacy Policy

We collect information you provide directly, including:

• Account data — name, email address, and password (stored as a hash) when you sign up or log in.
• Contact and subscription data — anything you submit through the contact form, and billing contact details tied to your subscription or credit purchases.
• Funnel diagnosis inputs — funnel stages, conversion assumptions, landing page copy, form fields, checkout or booking notes, and follow-up emails you paste into the Funnel Leak Detector.
• Prospect search inputs — city, industry, and filter criteria you enter in Find Client Leaks, and any local business or audit data you save or export.

We use essential cookies to keep you logged in and to remember basic site preferences. We may also use analytics tools, including Google Analytics, to understand how visitors use the site. Analytics data is generally aggregated and does not identify you personally.

See our Cookie Policy for a full breakdown of cookie categories and how to manage them.

We may display third-party advertisements, including ads served by Google. Google and its partners may use cookies or similar technologies to serve ads based on a user’s prior visits to this website or other websites. Users may opt out of personalized advertising through Google’s advertising settings.

Paid credits and subscriptions are processed by Stripe. We do not store full payment card numbers on our servers. Stripe handles checkout, billing, and payment data under its own privacy and security terms.

We use collected information to:

• Operate your account, dashboard, credits, and reports.
• Generate funnel diagnosis reports and prospect search results from the inputs you provide.
• Respond to support and contact requests.
• Maintain security, prevent abuse, and enforce rate limits.
• Improve the product and website.

Account data is retained while your account is active. Saved searches, reports, and exports are retained until you delete them or close your account. We may retain limited records after account closure where required for billing, fraud prevention, or legal compliance.

We do not sell personal information. We share data with service providers who help us run the site and product — including hosting, database, email delivery, payment processing (Stripe), lead-search data providers, and analytics/advertising partners described above. These providers are only permitted to use data to provide services to us.

You can request access to, correction of, or deletion of your account data by contacting support@funnelleakshq.com. We will respond within a reasonable timeframe.

We use reasonable technical and organizational measures to protect information, including hashed passwords and server-side payment handling. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

FunnelLeaksHQ is intended for business use and is not directed at children under 16. We do not knowingly collect information from children.

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the date below.

Questions about this policy can be sent to support@funnelleakshq.com. FunnelLeaksHQ is operated by Wade Digital, Calgary, Alberta, Canada.