Refund Policy

FunnelLeaksHQ is a software-as-a-service product. Credits, reports, searches, and exports are delivered digitally and immediately, not shipped or physically produced.

Payments are generally non-refundable once access has been granted or once credits, reports, searches, or exports have been used. Because credits unlock usable product access the moment they are purchased, we cannot offer refunds simply for change of mind after usage begins.

If you believe you were charged in error — duplicate charges, incorrect amount, or a failed purchase that still charged your card — contact support@funnelleakshq.com within 7 days of the charge. We will review the billing record and issue a correction or refund if an error is confirmed.

Requests to review a recent, largely unused credit purchase will be considered on a case-by-case basis within 7 days of purchase. Contact support with your account email and order details.

You can cancel a recurring subscription at any time from your account or by contacting support. Cancellation stops future billing; it does not retroactively refund the current billing period unless a billing error applies.

Email support@funnelleakshq.com with your account email, the date of the charge, and a short description of the issue. We aim to respond within a few business days.